Eligible Return Reasons You may request a return or replacement if: Damaged or broken product received Wrong item delivered Product is expired (food items) Major quality issue Non-Returnable Items Opened/used food products (ghee, honey, spices) Perishable items Discounted/clearance items Hygiene-sensitive products Return Timeframe Must be reported within 24–48 hours of delivery Must provide unboxing video/photos as proof Refund Method Refund will be issued via: Mobile banking Store credit Bank transfer (if applicable) Return Verification Returned items must pass inspection. If the product is found used/tampered, refund may be denied.