Shipping Policy

1. Overview

At ehatbajar.com, we aim to deliver your orders in a timely, safe, and reliable manner. This Shipping Policy explains our shipping process, delivery timelines, charges, and related conditions to ensure transparency and customer satisfaction.

2. Shipping Coverage

We currently provide shipping services across Bangladesh.
Delivery availability may vary depending on the customer’s location, product type, and seller capability.
Some products may have limited delivery coverage due to size, weight, or regulatory restrictions.

3. Processing Time

Orders are processed after successful payment confirmation.
Order processing typically takes 1–3 business days, excluding weekends and public holidays.
Processing time may vary depending on product availability and seller preparation time.

4. Estimated Delivery Time

Inside major cities: 2–5 business days
Outside major cities / rural areas: 3–7 business days
Delivery times are estimates and may vary due to weather conditions, traffic, or unforeseen circumstances.

5. Shipping Charges

Shipping fees are calculated based on product weight, size, delivery location, and courier service.
Applicable shipping charges will be displayed at checkout before order confirmation.
Promotional offers or free shipping may apply to selected products or campaigns.

6. Delivery Method

Orders are delivered through our trusted third-party courier and logistics partners.
Customers are required to provide accurate and complete delivery information to avoid delays or failed deliveries.

7. Order Tracking

Once an order is shipped, customers may receive tracking information via SMS, email, or their account dashboard (if available).
Tracking availability depends on the courier service used.

8. Failed or Delayed Delivery

If a delivery attempt fails due to incorrect address, unreachable recipient, or refusal to accept the order, re-delivery charges may apply.
In case of unexpected delays, customers will be notified as soon as possible.

9. Damaged or Missing Items

If an item is received damaged or missing, customers must report the issue within 24 hours of delivery.
The issue will be reviewed according to our Return & Refund Policy.

10. Customer Responsibilities

Customers are responsible for:

Providing accurate delivery address and contact details
Being available to receive the order at the delivery location
Inspecting the package at the time of delivery

11. Policy Updates

ehatbajar.com reserves the right to update or modify this Shipping Policy at any time. Changes will take effect once published on the website.

12. Contact Us

For any questions or concerns regarding this Shipping Policy, please contact us through the official support channels available on
ehatbajar.com